Privacy policy

This privacy policy ("Policy") describes how the personally identifiable information ("Personal Information") you may provide on the ascensionwellnessbangkok.com website ("Website" or "Service") and any of its related products and services (collectively, "Services") is collected, protected and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you ("User", "you" or "your") and Ascension Wellness Bangkok ("Ascension Wellness Bangkok", "we", "us" or "our"). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

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Automatic collection of information
When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences, or the webpage you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, information you search for on the Website, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
 

Collection of personal information
You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you create an account, make a purchase, or fill any online forms on the Website.
 

When required, this information may include the following:

• Personal details such as name, country of residence, etc.

• Contact information such as email address, address, etc.

• Geolocation data such as latitude and longitude.

• Any other materials you willingly submit to us such as articles, images, feedback, etc.
   

Some of the information we collect is directly from you via the Website and Services. However, we may also collect Personal Information about you from other sources such as public databases and our joint marketing partners. You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome to contact us.
 

Use and processing of collected information
In order to make the Website and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services.
 

Any of the information we collect from you may be used for the following purposes:

• Create and manage user accounts

• Fulfill and manage orders

• Deliver products or services

• Improve products and services

• Send administrative information

• Send marketing and promotional communications

• Respond to inquiries and offer support

• Request user feedback

• Improve user experience

• Post customer testimonials

• Deliver targeted advertising

• Administer prize draws and competitions

• Enforce terms and conditions and policies

• Protect from abuse and malicious users

• Respond to legal requests and prevent harm

• Run and operate the Website and Services
   

Billing and payments
We use third-party payment processors to assist us in processing your payment information securely. Such third-party processors' use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Policy. We suggest that you review their respective privacy policies.
 

Managing information
You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Website and Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below.
 

Disclosure of information
Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may share your information with your consent with our trusted third parties that work with us, any other affiliates and subsidiaries we rely upon to assist in the operation of the Website and Services available to you. We do not share Personal Information with unaffiliated third parties.
 

Retention of information
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law.

Privacy of children
We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services.
 

Transfer of information
Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union and about the security measures taken by us to safeguard your information.
 

The Right to Object to Processing
Where Personal Information is processed for direct marketing purposes, you can object at any time without providing justification.
 

Do Not Track Signals
The Website and Services do not track its visitors over time and across third-party websites.
 

Advertisements
We may permit third-party companies to help us tailor advertising and collect data about user activities on the Website.
 

Affiliates
We may disclose information to our affiliates for offering related products and services.
 

Email Marketing
We offer newsletters, and you can opt out anytime.
 

Links to Other Resources
We are not responsible for the privacy practices of third-party websites.

Information Security
We implement security measures to protect your data but cannot guarantee its absolute security.
 

Data Breach Policy
In case of a data breach, we will notify affected individuals as required by law.
 

Changes and Amendments
We may modify this Policy and will notify you of material changes.
 

Acceptance of this Policy
By using the Website and Services, you agree to this Policy.
 

Contacting Us
Email us at ascensionwellnessbangkok@gmail.com
 

This document was last updated on 20 February 2025.